Thank you for contacting Pulse of Africa (POA).

We welcome questions, feedback, story ideas, partnership opportunities, technical support requests, and media inquiries from audiences around the world.

POA is a pan-African media platform committed to building meaningful relationships with its audiences, communities, creators, institutions, and partners.

To help us respond efficiently, please choose the category that best matches your inquiry

Before You Contact Us

Before submitting a request, you may find an answer faster by visiting:

• POA Help
• FAQ
• Accessibility
• Privacy Policy
• Cookie Policy
• Terms of Use

These pages answer many common questions about using POA, our policies, and our services.

What Can We Help You With?

Choose the category that best matches your request.

General Inquiries

For general questions about Pulse of Africa, our platform, programs, or services.

Examples include:

• Questions about POA
• General assistance requests
• Platform information
• Audience inquiries

Suggested form fields

• Full Name *
• Email Address *
• Country
• Subject *
• Message *

Editorial and Content Inquiries

For journalism and content-related matters.

Examples include:

• Story ideas and news tips
• Interview requests
• Corrections and factual concerns
• Editorial feedback
• Questions about POA content and programs

If you believe information published on POA is inaccurate, please provide:

• The article or content URL
• A description of the issue
• Supporting information or sources, if available

Suggested form fields

• Full Name *
• Email Address *
• Country
• Type of Request *
• Article URL (if applicable)
• Message *

Type of Request dropdown:

• Editorial Feedback
• Correction Request
• Interview Request
• Content Inquiry
• Other

Share a Story Idea

POA welcomes story ideas from audiences, communities, creators, researchers, and organizations across Africa and around the world.

Examples include:

• Human-interest stories
• Innovation stories
• Cultural stories
• Tourism stories
• Business stories
• Climate stories
• Community initiatives

Submitting a story idea does not guarantee publication.

Please include:

• A short story summary
• Relevant links or sources (if available)
• Your country or region
• Supporting materials (optional)

Suggested form fields

• Full Name *
• Email Address *
• Country *
• Story Category *
• Story Summary *
• Supporting Links (optional)

Story Category dropdown:

• Human Interest
• Innovation
• Business
• Climate
• Culture
• Travel & Tourism
• Community Story
• Other

Technical Support

For website or digital platform issues.

Examples include:

• Website errors
• Broken links or pages
• Search issues
• Video playback problems
• Livestream issues
• Accessibility issues

When reporting technical problems, please include:

• The page URL (if applicable)
• Your device type
• Your browser
• A description of the issue

Suggested form fields

• Full Name *
• Email Address *
• Device Type *
• Browser
• Page URL
• Description of the Issue *

Device dropdown:

• Desktop
• Mobile
• Tablet

Partnerships and Collaborations

For organizations, institutions, and individuals interested in working with POA.

Examples include:

• Media partnerships
• Strategic collaborations
• Cultural projects
• Educational initiatives
• Event partnerships

Suggested form fields

• Full Name *
• Organization *
• Position/Title
• Email Address *
• Country
• Partnership Type *
• Project Description *

Partnership Type dropdown:

• Media Partnership
• Strategic Partnership
• Educational Collaboration
• Cultural Collaboration
• Event Collaboration
• Other

Advertising and Sponsorship Inquiries

For businesses and organizations interested in advertising or sponsorship opportunities.

Examples include:

• Website advertising
• Sponsored campaigns
• Program sponsorships
• Brand collaborations

Please include:

• Your organization name
• Your objectives
• Target audience
• Campaign details (if available)

Suggested form fields

• Full Name *
• Company *
• Email Address *
• Country
• Campaign Type *
• Campaign Details *

Campaign Type dropdown:

• Website Advertising
• Sponsored Content
• Program Sponsorship
• Brand Partnership
• Other

Legal, Privacy, and Policy Requests

For inquiries related to:

• Privacy matters
• Data protection requests
• Cookie preferences
• Terms of Use
• Policy questions

Please include sufficient details so we can process your request appropriately.

Suggested form fields

• Full Name *
• Email Address *
• Request Type *
• Details *

Request Type dropdown:

• Privacy Request
• Cookie Inquiry
• Data Request
• Terms of Use
• Other

Press and Media Inquiries

For journalists, broadcasters, researchers, and media organizations.

Examples include:

• Interview requests
• Official statements
• Media information requests

Please include:

• Your organization name
• Your deadline (if applicable)
• Details about your request

Suggested form fields

• Full Name *
• Media Organization *
• Email Address *
• Deadline (optional)
• Request Details *

Feedback and Suggestions

We welcome feedback from our audiences.

Examples include:

• User experience suggestions
• Feature recommendations
• Content suggestions
• General comments

Audience feedback helps us improve POA over time.

Suggested form fields

• Full Name
• Email Address
• Feedback Category
• Message

Contact Information

Pulse of Africa (POA)

Addis Ababa, Ethiopia

Email: poa

Website: Pulse of Africa

English: POA English

Arabic: POA Arabic

Follow POA

Follow POA across platforms for live updates, news coverage, and original programming in both English and Arabic language:

• YouTube

POA English | Youtube

POA Arabic | Youtube

• X (Twitter)

POA English | X

POA Arabic | X

• Facebook

POA English | Facebook

POA Arabic | Facebook

• Instagram

POA English | Instagram

POA Arabic | Instagram

• TikTok

POA English | tiktok

POA Arabic | tiktok

• Telegram

POA English | Telegram

POA Arabic | Telegram

• LinkedIn

POA English | LinkedIn

POA Arabic | LinkedIn

• Website

POA English | Web

POA Arabic | Web

Response Times

POA will make reasonable efforts to respond as quickly as possible. Typical response times may vary depending on the request.

• General inquiries - 3–5 business days
• Editorial inquiries - 3–5 business days
• Technical support - 2–5 business days
• Partnerships - 5–10 business days
• Advertising inquiries - 5–10 business days
• Legal and privacy requests - Varies depending on complexity
• Media requests - Based on urgency and availability

These timeframes are estimates and may vary depending on request volume.

Privacy Notice

Information submitted through POA contact forms will only be used to process, review, and respond to your inquiry. We will handle your information in accordance with our Privacy Policy and applicable data protection laws.

Please do not include sensitive personal information unless it is necessary for your request.

Our Commitment

Pulse of Africa is committed to building an open and collaborative relationship with its audiences, partners, and communities.

Your feedback, ideas, and perspectives help shape how African stories are told, understood, and shared with the world.

Thank you for being part of the Pulse of Africa community.